Frequenlty Asked Questions

Setting up your account takes only a few minutes. Sign up with your name and email address, complete identity verification to secure your account, and make a minimum initial deposit of €250. Once your account is activated, you'll have full access to the trading dashboard, real-time market data, and automated tools to help you make informed decisions from your first trade.

Yes. We use industry-standard TLS encryption, two-factor authentication (2FA), and cold storage for digital assets to protect your funds. All payments are processed by vetted partners, and personal data is handled in accordance with strict privacy standards, including GDPR. Your security is our top priority, from registration to withdrawal.

You can request a withdrawal at any time from your account dashboard. Withdrawals are processed within 1–3 business days, depending on the chosen payment method. We do not charge hidden fees—any costs and processing times are shown before you confirm your transaction.

Start with the minimum deposit and explore every feature at your own pace. The platform is designed to be intuitive and secure, with clear navigation, educational resources, and 24/7 support to help you at every step—even if you’re new to trading. Once you’ve tried it and feel ready, you can switch to live trading. The decision is always yours.

No prior trading experience is required. Our platform provides guided onboarding, step-by-step tutorials, and AI-powered tools to make trading simpler at every stage. Whether you’re new to trading or an experienced trader, you can learn, practise, and trade at your own pace. If you need help, our support team is available 24/7 via live chat and email.